The Control Theory Manager

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$15.99
$12.47

Format:

Vendor: Harper Business


ISBN: 0887307191

ISBN-13: 9780887307195

Number of Pages: 144

Dimensions: 8.00 × 5.31 (inches)

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Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

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