101 Activities for Delivering Knock Your Socks Off Service
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101 Activities for Delivering Knock Your Socks Off Service

Ann Thomas (Author)

from $30.45

Today’s customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are ...

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101 Project Management Problems and How to Solve Them

Tom Kendrick (Author)

from $17.49

Even with a terrific project management program in place, problems can arise to derail your team’s hard work. In this helpful how-to, author Tom Ke...

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101 Sample Write-Ups for Documenting Employee Performance Problems
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101 Sample Write-Ups for Documenting Employee Performance Problems

Paul Falcone (Author)

from $34.99

Whether you’re addressing an initial infraction or handling termination-worthy transgressions, you need to be 100 percent confident that every empl...

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101 Strategies for Recruiting Success

Christopher W. PRITCHARD (Author)

from $17.49

A critical factor in your organization's success is your ability to hire—and keep—good people. But in order to tackle the toughest recruiting assig...

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101 Tough Conversations to Have with Employees
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101 Tough Conversations to Have with Employees

Paul Falcone (Author)

from $16.79

Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues--these are just a few of the unco...

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101 Ways to Captivate a Business Audience

Sue GAULKE (Author)

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Captivating a business audience doesn't come naturally to most business speakers. But they can learn to do it and have fun -- with minimum stress a...

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12 Steps to Power Presence

John Baldoni (Author)

from $9.38

Acclaimed author, speaker, and coach John Baldoni maintains that “leadership presence” is a form of communication, which therefore can be learned. ...

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12 Steps to Power Presence

John Baldoni (Author)

$19.99

Power Presence demonstrates ways managers can improve their presence strategically and tactically to develop the trust of their people so that they...

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$19.99
201 Knockout Answers to Tough Interview Questions
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201 Knockout Answers to Tough Interview Questions

Linda Matias (Author)

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Employers today are using increasingly tough interview questions to evaluate candidates based on key competencies and determine how well they think...

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2600 Phrases for Effective Performance Reviews
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2600 Phrases for Effective Performance Reviews

Paul Falcone (Author)

from $10.12

Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the b...

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2600 Phrases for Setting Effective Performance Goals
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2600 Phrases for Setting Effective Performance Goals

Paul Falcone (Author)

from $11.24

A natural follow-up to the bestselling 2600 Phrases for Effective Performance Reviews, this easy-to-use book provides the key to ensuring positive ...

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7 Steps to Raising a Bilingual Child
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7 Steps to Raising a Bilingual Child

Naomi Steiner (Author)

from $13.88

The best time to learn a second language is as a child. During childhood, the brain is more receptive to language learning than at any other time i...

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75 Ways for Managers to Hire, Develop, and Keep Great Employees
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75 Ways for Managers to Hire, Develop, and Keep Great Employees

Paul Falcone (Author)

from $18.89

Products and services will change with demand, but one thing that will always be required for a company’s success is having the right people workin...

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96 Great Interview Questions to Ask Before You Hire
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96 Great Interview Questions to Ask Before You Hire

Paul Falcone (Author)

from $15.39

Every harried interviewer knows the result of throwing out vague questions to potential employees: vague answers and potentially disastrous hiring ...

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96 Great Interview Questions to Ask Before You Hire
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96 Great Interview Questions to Ask Before You Hire

Paul Falcone (Author)

from $17.49

Every manager and human resources department has seen it time and time again--candidates whom they viewed from across the table as promising indivi...

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from $17.49
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A 78 Important Questions Every Leader Should Ask and Answer

Chris CLARKE-EPSTEIN (Author)

from $15.39

"Great leaders have many talents, but one critical skill -- often unrecognized -- is the ability to ask and answer questions. This unique book offe...

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A Blueprint for Corporate Governance
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A Blueprint for Corporate Governance

Fred Kaen (Author)

from $25.89

Recent events have turned the spotlight on the issue of corporate accountability -- especially when it comes to protecting shareholder value. In th...

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A Business Tale

Marianne M. JENNINGS (Author)

from $11.99

"Named one of the Best Business Books of 2003 by Library Journal! Wouldn’t it be nice if all executives had a magical rabbit—like the one in the mo...

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A Class with Drucker

William Cohen (Author)

from $15.39

From 1975 to 1979, author William Cohen studied under one of the greatest management educators and thought-leaders of all time: Peter Drucker. What...

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A Guide to Software Package Evaluation and Selection

Nathan HOLLANDER (Author)

from $30.45

"Finding the right software for a company is downright scary! Whether it's for inventory, e-commerce, accounting, e-mail, or whatever else the comp...

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A Manager's Guide to Coaching
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A Manager's Guide to Coaching

Anne Loehr (Author)

from $14.70

To stay on top, companies need to do more than just tread water-they need to grow. And that means that their employees need to develop and improve ...

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A Manager's Guide to Improving Workplace Performance

Roger CHEVALIER (Author)

from $17.49

Winner of the International Society for Performance Improvement (ISPI) Award of Excellence for 2008 Selected for the 2008 ISPI Award of Excellence ...

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A Manager's Guide to Virtual Teams

Yael ZOFI (Author)

from $18.89

Yael Zofi’s proprietary Trust Wheel model is a proven solution to the unique challenges managers must overcome as more and more people migrate to p...

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A Plant-Based Life
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A Plant-Based Life

Micaela Karlsen (Author)

from $14.70

More people than ever today have transitioned to a whole-food, plant-based diet. Not because it’s easy, but because they know it’s better for their...

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